Legal

Privacy Policy

For Jewel Case Research, the MiAI Law agent for Microsoft 365 Copilot and Teams · Last updated: 23 July 2026

This Privacy Policy explains how MiAI Law Pty Ltd ("MiAI Law", "we", "us", or "our") handles personal information when you use Jewel Case Research (the "Agent"), an AI-assisted legal-research assistant that runs as a Microsoft 365 Copilot and Microsoft Teams agent. You ask a legal question in Teams, and Jewel Case Research researches Australian law across federal and state and territory jurisdictions (Commonwealth, NSW, VIC, QLD, WA, SA, TAS, ACT, and NT) and returns a written report with citations.

This policy describes Jewel Case Research specifically. It supplements, and should be read together with, the general MiAI Law Privacy Policy, which applies to all MiAI Law services and sets out your rights under the Australian Privacy Principles.

1. Information the Agent Processes

To provide its features, Jewel Case Research collects and processes the following categories of information:

Your questions. The legal questions and follow-up messages you type to the Agent in Microsoft Teams, which are sent to our service to perform the research you request.
Microsoft identity. Identifiers from your Microsoft account provided by Microsoft Entra ID, including your user object ID and tenant ID. These are used to recognise you and to link your usage to your MiAI Law account.
Research reports and metadata. The reports the Agent generates and their associated metadata, including your query text, the legal citations returned, the credit cost, and timing information.
Short-term conversation memory. A limited, recent history of your conversation, retained briefly so the Agent can understand follow-up questions in context.

We process only what you submit. Jewel Case Research processes your questions only when you actively send a message to the Agent. It does not scan your mailbox, files, chats, or other Microsoft 365 content, and it does not monitor your activity in the background.

2. How We Use This Information

We use the information above to:

Research your legal question and generate a cited report in response.
Identify you and link your Microsoft identity to your MiAI Law account so usage can be billed correctly (see Section 4).
Maintain short-term context so follow-up questions make sense.
Operate, secure, and troubleshoot the service, and prevent fraud and misuse.
Understand usage and improve the quality, accuracy, and reliability of the Agent.

3. Artificial Intelligence Processing

Jewel Case Research uses large language models to interpret your question, research relevant Australian case law and legislation, and draft the report. Your question and related context may be transmitted to trusted third-party AI and large language model providers solely to produce the output you request.

We do not train AI models on your data. MiAI Law does not train AI models on your questions or reports. Third-party models are used in inference-only mode, and our AI providers do not use data submitted through the service to train their models.

AI output disclaimer. The reports and answers produced by Jewel Case Research are generated by artificial intelligence and may be incomplete, inaccurate, or out of date. They are provided as legal research assistance for general information only, do not constitute legal advice, and are not a substitute for the judgement of a qualified Australian lawyer. You are responsible for independently reviewing and verifying all output before relying on it. See our Terms of Use for the full disclaimer.

4. Account Linking and Billing

Jewel Case Research requires a linked, funded MiAI Law account to function. The first time you use the Agent, you link your Microsoft identity to your MiAI Law account once, using a one-time code. After linking, your usage is billed to that MiAI Law account.

Usage is charged in MiAI Law account credits (for example, a research query costs credits, and follow-up questions are also charged). Credits and subscriptions are purchased separately on MiAI Law's own platform at app.miai.law, where payments are processed by our payment provider, Stripe. We do not receive or store your full payment card details; those are handled by Stripe under its own terms and privacy policy. Because the Agent depends on a funded MiAI Law account, an additional purchase is required to use it.

5. Data Sharing and Disclosure

We do not sell your personal information. We share information only in these limited circumstances:

Microsoft. The Agent runs on Microsoft 365, Microsoft Teams, the Microsoft Bot Framework, and Microsoft Entra identity. Information necessary to deliver messages and identify you passes through these Microsoft services, which Microsoft handles under its own terms and privacy policy.
Cloud infrastructure. Our service runs on managed cloud infrastructure (Microsoft Azure), used to host and operate the Agent.
AI and large language model providers. Trusted third-party providers that perform the AI processing described in Section 3, bound by confidentiality and data-protection obligations.
Payment provider. Stripe, for purchases you make on app.miai.law, as described in Section 4.
Legal requirements. Where disclosure is required by law, regulation, or valid legal process.
With your direction. Where you explicitly ask us to share information.

Overseas disclosure

Some of our service providers and AI processors are located outside Australia. As a result, information you submit (including your questions and generated reports) may be stored in, processed in, or accessed from countries including the United States and India. Before disclosing personal information overseas, we take reasonable steps to ensure each recipient handles it consistently with the Australian Privacy Principles, and we remain accountable for that information. By using the Agent you consent to this overseas storage, processing, and access.

6. Security

We use industry-standard safeguards, including encryption in transit and at rest, access controls, security monitoring, and per-user account checks, to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.

7. Data Retention

We retain information only for as long as necessary to provide Jewel Case Research and fulfil the purposes described above, unless a longer period is required by law. Research reports and their metadata are retained so you can refer back to prior research and for billing records, and are deleted or anonymised on request or when your account is closed. Short-term conversation memory is kept only briefly. Diagnostic logs are kept for a limited period and then removed.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, and may object to or restrict certain processing, by contacting us at support@miai.law. We aim to respond within 28 days. If you are in Australia and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Microsoft 365 and Teams Integration

Jewel Case Research operates as an agent within Microsoft 365 Copilot and Microsoft Teams. Your use of Microsoft Teams, Microsoft 365, and related Microsoft services is also governed by Microsoft's own privacy and terms documents. We receive from Microsoft only the information described in this policy, and only to the extent needed to deliver the Agent's features to you.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of Jewel Case Research after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy or your data? Email support@miai.law or use our contact form.

MiAI Law Pty Ltd (Australia)